About HREA

Mission

HREA's purpose is to make energy available
in a timely and reliable manner, and to meet members'
needs with customized services and a high level of personal attention.

Vision

HREA continually strives for peak performance as -

an organization responsive to members' changing needs and expectations,
a credible source of information and assistance with members' energy related questions, issues and problems,
a provider of benefits and services which add value to cooperative membership, over and above basic energy service,
the consumers' first choice for electric service.

Core Values

HREA serves its members and operates the cooperative based on a commitment to:

Provide reliable and high quality energy service,
Offer exceptional value for the energy dollar,
Respond promptly and personally to each customer,
Offer reasonable and flexible solutions to customer needs and problems,
Use and maintain up-to-date technology for maximum efficiency and effectiveness.

Pay Stations

Payments can be mailed to our office at

RR 6 Box 502
Clarksburg, WV 26301

or they can be made in person at our office on Sun Valley Road in Clarksburg.

Capital Credit

Each year, cooperative members are assigned credits based on how much electric they use. The more electricity you use and pay for, the more capital credits you accumulate.

Since Harrison Rural Electrification Association, Inc. is a non-profit organization, these credits or margins, are re-invested in the cooperative to keep it running.

In the spring, you will receive a statement that doesn't look familiar. It is not a bill. It is a capital credit statement that shows what allocations have been made to your account for the previous year.

Budget Billing

If your electric usage varies a good deal from month to month or season to season, you may qualify for levelized billing. This program allows you to pay approximately the same amount each month on your electric bill based on your previous annual electricity consumption.

AMR / Turtle Meters

HREA has installed an automatic meter reading device in essentially all residential and some commercial meters. With this system, a device called a turtle is installed in the meter which reads each revolution of the disk on the meter. The turtle “counts” these revolutions and correspond to the digital reading on the meter. The system then send this reading to a receiver at the meters normal substation/metering point every 27 hours. The billing clerk can then download these on a daily basis and determine how much electric has been consumed at that location.

For some commercial meters, we still have a serviceman who visits the sight and obtains monthly readings. On a few residential meters, the member is still required to perform self-reads. These meters cannot be upgraded due to how the residence was wired. These members can simply use our online meter reading submit form!

If you have any questions give us a call, we will be glad to help.